tag:blogger.com,1999:blog-8595762193951503372.post9168932974294619278..comments2023-09-16T08:54:19.033+01:00Comments on Rethinking Service: 19 things that don't change thinkingRethinking Servicehttp://www.blogger.com/profile/17001293768505345100noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8595762193951503372.post-71235812328007360912018-06-22T11:43:21.219+01:002018-06-22T11:43:21.219+01:00Ugh, frustrating! Its odd, because it was a few of...Ugh, frustrating! Its odd, because it was a few of these combined that helped changed my thinking, but then I was very new to my company so in a very rational 'learning mode' at the time.<br />But its amazing how you can try a few of the above, and you don't even get to the stage of seeing awkward cognitive dissonance on managers faces...you don't even get that far, because its all just bouncing off their Command & Control armour.Anonymoushttps://www.blogger.com/profile/01164871910185066804noreply@blogger.com